Creative designer with 10+ years of experience leading brand, campaign, and digital design initiatives across agencies and nonprofit sectors. Proven ability to integrate strategy and visual storytelling to elevate creative work and deliver memorable experiences. Adept in art direction, user-centered design, visual identity, brand strategy and team collaboration.
Skills & Tools
Creative Direction & Design
brand identity, visual storytelling/narrative design, campaign and concept development, design leadership/collaboration
Experience Design
user experience design, interaction design principles, information architecture/user flows, wireframing and prototyping
Digital & Visual Craft
layout/composition, typography, video editing, design for web/digital platforms
Tools
Adobe Creative Suite (Photoshop, InDesign, Premiere Pro, XD), Figma, WordPress, Squarespace
Language
fluent in Gujarati (written, verbal), conversant in Spanish
Relevant Experience
Visit Jacksonville (Jacksonville, FL) | May 2021 - March 2023
Marketing Social Media Manager
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Led visual direction and content design across social and digital platforms, balancing brand consistency with platform-specific storytelling
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Created original graphics, videos, and narrative-driven content to support campaigns and seasonal initiatives
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Collaborated with an external agency and internal stakeholders on a website redesign, contributing to the sitemap and content structure
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Used performance insights to refine creative direction, contributing to a 10% year-over-year increase in engagement
Out of Dust Marketing and Communication (Jacksonville, FL) | December 2019 - February 2021
Digital Marketing Specialist
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Supported creative execution for an agency portfolio of 8+ client accounts across nonprofit, hospitality and professional services industries
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Designed and produced digital assets across social, email, web, and paid campaigns
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Adapted visual style and messaging to different brands while maintaining clarity and consistency
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Partnered with strategy and account teams to refine concepts and meet client goals
Beaches Emergency Assistance Ministry (Jacksonville Beach, FL) | January 2014 - November 2019
Creative Coordinator
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Led digital and print design efforts, maintaining consistent branding and visual storytelling
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Redesigned the organization’s website with a focus on clarity, usability, and content structure
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Supported content and campaign initiatives to grow awareness and engagement
Early Career Experience
Marketing/Public Relations Internships
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Florida Theatre (Jacksonville, FL): June 2013 - August 2013
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PDQ (Tampa, FL): October 2012 - December 2012
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Dalton Agency (Jacksonville, FL): June 2011 - August 2011
Volunteer Experience
Swaminarayan Akshardham North America (Robbinsville, NJ) | April 2023 - October 2023
Communications, Engagement and Visitor Experience Team Manager
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Volunteered full-time to support branding, communications, and visitor experience strategy for the opening of a major cultural landmark
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Led and coordinated a multidisciplinary team of 30+ volunteers, overseeing creative execution, messaging, and experience consistency
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Conducted 400+ on-camera interviews with guests and dignitaries, shaping narrative content and storytelling direction
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Contributed to visitor experience strategy through walkthroughs and observation, focusing on signage, navigation, and messaging.
Additional Leadership (BAPS Swaminarayan Sanstha)
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National Graphic Design Team Manager (2023 - Present)
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Branding and Communications Advisory Committee National Coordinator (2012 - Present)
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National Video Production Manager (Virtual Programs) (2020-2023)
Certifications

Google Agile Project Management Certificate
Coursera, February 2024
Certification in agile methodologies, tools, and leadership skills for effective project management.

User Experience (UX ) Academy
Designlab, January 2025
Comprehensive UX design program focusing on user-centered design principles, research, prototyping, and visual design.

Google UX Design Certificate
Coursera, November 2023
Credential in UX design, covering user research, wireframing, prototyping, and accessibility best practices.
Education
Stanton College Preparatory High School (Jacksonville, FL)
High School Diploma, 2010
University of Tampa (Tampa, FL)
Bachelor of Arts, 2013
Major: Advertising and Public Relations
Minor: Marketing
