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Creative Direction, Storytelling & Visitor Experience

I supported creative direction, visual storytelling, and visitor experience for the opening of Swaminarayan Akshardham, a cultural and spiritual landmark attracting visitors from across North America. I worked with multidisciplinary teams to shape narrative content, audience engagement, and cohesive visual experiences across digital, social, and on-site environments.

ROLE

  • Creative direction and content oversight

  • Visual storytelling, digital and on-site experiences

  • Visitor experience observation and refinement

  • Team leadership and coordination (30+ volunteers)

CREATIVE APPROACH

Collaborated with cross-functional teams to ensure messaging, visuals, and visitor touchpoints felt cohesive, intentional, and welcoming.

CREATIVE OUTCOMES

Through creative exploration and collaborative ideation, I helped translate the landmark's stories and values into engaging visuals and digital content that connect with audiences across platforms. Through walkthroughs and observation, I helped identify opportunities to improve clarity, flow, and narrative pacing across the visitor experience.

Visual & Narrative Content

Directed the creation of visual and narrative content that translated cultural values into stories that resonate across platforms and audiences. This includes social graphics, visual posts, and narrative-rich imagery.

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Human-Centered Storytelling

Conducted and directed 400+ on-camera interviews with volunteers, visitors and dignitaries, shaping content that highlighted personal reflections, emotional responses, and shared human experiences.

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Experience Messaging & Flow

Informed visitor experience through observation and walkthroughs, refining how messaging, narrative emphasis, and key moments unfold across the space.

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Creative Leadership & Team Coordination

Managed and guided a multidisciplinary team of 30+ volunteers, aligning creative execution, messaging, and experience goals across teams and timelines.

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IMPACT

  • Contributed to creative direction for the opening of a major cultural destination with visitors from across North America

  • Shaped narrative, messaging, and visual content across platforms

  • Led a multidisciplinary volunteer creative team through a high-visibility launch

  • Work that helped visitors feel informed, oriented, and connected to the experience.

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